Thompson Safety takes pride in expectational customer service by not only having a great service team but also by utilizing today's technology. Our industry leading service technology allow us to deliver programs and resources that make doing business with us easy.
We're thrilled to be implementing Uptick Fire, a cloud-based software solution designed specifically for the fire protection industry. This innovative platform enables us to manage fire safety assets more efficiently, streamline workflows, and ensure compliance. Uptick offers capabilities such as maintenance scheduling, automated report generation, and customer interaction management, all through an intuitive mobile interface. This implementation marks a significant step in enhancing our service delivery and operational efficiency!
Next level inspection software that allows our technicians to deliver the highest standards of compliance and customer service. Key features include dedicated online client portal, real-time deficiency registry, site level asset registers, faster turnaround on your service reports and quotes, and geospatial floorplans.
Dedicated Online Client Portal: See your property portfolio at a glance. With comprehensive insights and essential data accessible anytime, anywhere.
Real-time Deficiency Registry: Identify your most critical deficiencies and understand which properties and asset types are most at risk.
Site Level Asset Registers: One single source of truth for all your asset and maintenance information. Access your all you site asset registers and download to CSV.
Faster Turnaround on your Service Reports & Quotes: Information captured by our technicians on-site using Uptick can be reviewed, quoted upon and shared at speed.
Geospatial Floorplans: Interactive floorplans show all of your assets and test results at a glance to help understand where your asset defects are located.
Disclaimer: Only available for select Thompson Safety locations at this time.