Find Out Why Our Customers Love Us

4.9
Average Score
Todd is doing a great job for us here in Odessa. I appreciate his professionalism and how invested in making sure we're taken care of.
Calvin Lange
6/10/2024
John Mackara
6/10/2024
If you are a current or former customer, please be aware that this company is currently under investigation for using fraudulent fire extinguisher tags during annual inspections. Unlicensed service reps were using other people’s fire tags that they would give them to perform the inspections. Customers often times were told that all of the service reps were NPFA certified, so they could perform all duties including fire extinguisher annual inspections. This was under the pretense of “vendor consolidation”. This was unfortunately untrue potentially putting your company and your personnel at great risk and liability. Management was aware of and complicit in this, until only recently when a former employee brought it to the attention of the Fire Marshall. The corrective action that should be taken is to inform all customers and re-perform all annual fire extinguisher inspections done in the last 12 months, as Thompson has no way of verifying which jobs were performed with a licensed technician. If you choose to use them for your annual inspections moving forward, please be sure to verify the person performing the inspections identity and cross reference it with their fire tags to ensure the names match.
Sam
6/9/2024
Saint Anthony on tge Desert Episcopal Church has received wonderful service and professional care from especially David Klung and "AJ" Allan Johnson. Thank you and we highly recommend you for any fire safety services!
Claudia Johnson
6/5/2024
We needed Fire extinguishers checked for our annual, They came out checked the existing extinguishers and replaced the ones that were expired. Great team in the field and in sales!
Rachel G
6/5/2024
Samantha Schillings does an absolute wonderful job assisting us with our PPE needs here at CAPS!
Damonte'O Manolo
6/5/2024
Bradley Harbour
6/5/2024
Nice and easy process from first contact through install and beyond, thank you Brandon Romanos!
Bryan Dukes
6/5/2024
Steve Rogers was the technician that came into our clinic to make sure everything was up to date and still working properly. He was very thorough and even showed some of the newer employees how to properly use the fire extinguisher. Steve was great and we would love to have him come to our clinic again!
Joey Richard
5/31/2024
Steve Rogers was quick, thorough, and very friendly to our staff. Gave us a quick review that was much needed.
Brenda Stephens
5/31/2024
Thompson Safety is a great company when it comes to meeting all your safety/first aid needs. Their prices cannot be beat, and their customer service is second-to-none. Tiffany is an absolute joy to interact with. She is extremely knowledgeable and so polite, and she follows up to check on how everything is going, making sure things are running smoothly and asking if there is anything else she or the company can do better. I highly recommend Thompson Safety.
Angel Martinez
5/31/2024
Tristian and Tiffany went the extra mile to shield our organization from potential hazards by updating our fire extinguishers and first aid kits. Super-fast and very professional. Thanks again Thompson Safety
George Sonnen
5/31/2024