Defibrillator (AED) Services
Be ready to respond to sudden cardiac arrest emergencies with Thompson Safety’s AED services. From device selection to maintenance and compliance management, we make it simple to keep your AEDs ready and your workplace protected.
Service Overview
Our AED program takes the stress out of managing your program. We handle everything—from choosing the right devices to inspections, training, and documentation—so your AEDs are always compliant, maintained, and ready to save lives.
How It Works
- Onsite Evaluation: We assess your facility to determine the right number and placement of AEDs.
- Device Selection: Choose from top-performing AEDs and accessories designed for your workplace.
- Monthly Service: We inspect functionality, check pads and batteries, and replace components as needed.
- Compliance Documentation: You receive complete service and inspection records for easy compliance tracking.
- Training & Support: We offer First Aid, CPR, and AED training and provide 24/7 customer support for your team.
Thompson Customer Portal
The Thompson Customer Portal (TCP) gives you a single, easy-to-use dashboard where you can instantly view the compliance status, inspection history, expiration dates, and pad/battery alerts for every AED across all your locations.
With automated reminders, digital inspection checklists, and one-click access to certificates and service reports, the portal eliminates paperwork and ensures you’re always audit-ready for insurance or regulatory requirements.
Whether you manage 5 or 500 AEDs, the portal tracks everything in real time — from scheduled inspections and replacement part orders to full program documentation — so your AED program stays 100% compliant without the usual hassle.
Program Management Tools
Managing your AEDs is easier than ever with our online dashboard.
- Centralized oversight – Track all AEDs and locations in one place.
- Automated tracking – Get reminders for inspections and expirations.
- Comprehensive records – Access service reports and compliance documentation anytime.
- Integrated support – Manage prescriptions, EMS notifications, and post-event reviews.
AED Devices & Accessories
We supply high-quality AEDs and components from trusted manufacturers:
- AED units and installation services
- Replacement pads and batteries
- Cabinets and signage
- Online program management tools
Popular Products
Frequently Asked Questions
Sudden cardiac arrest is a leading cause of workplace fatalities. Having an AED onsite ensures immediate response when seconds matter.
Monthly maintenance is recommended to check battery life, pad expiration, and overall functionality.
In many areas, yes. We assist with prescription management as part of our compliance support.
We determine optimal placement based on your building’s size, layout, and emergency response needs.
Yes. We offer onsite First Aid, CPR, and AED training to keep your team prepared and compliant.
