Find Out Why Our Customers Love Us

4.9
Average Score
Please make sure that you get your order in writing. I asked for 20 extinguishers with location stickers and mountable box that has the security glass (aka cabinet is what they call it) I expected to pay more than the average because of these extra items. They delivered 20 fire extinguishers in cardboard boxes. No stickers or closed in mountable boxes. Now they are telling me that I never asked for these items and they cannot refund me because I sent them a picture of what I was looking for and although it was cheaper by almost half they assume I changed my mind because of price. NO all I want is the stickers and the mountable boxes and I will be just fine. I have 2 more orders that I guess I will have to use somebody else if they cannot correct there mistake. (The sales person says she thought I meant if they come in cardboard boxes. What else would they be delivered in?)
William Robertson
11/11/2024
New Thompson client. Experience excellent, so far. Sales rep Jacob and Service rep Kyle have been responsive professionals. Keep up the good work!!
BSL240d
11/11/2024
Armando Limon
11/8/2024
AJ and Steve replaced all of our smoke and CO detectors and updated our sprinkler system in a professional and efficient manner.
Certainly went above and beyond. Most definitely recommend them.
Chris Burnes
11/7/2024
I have really appreciated my Thompson Reps and all they do. They have helped my company save hundreds a year, they are always responsive and available. Our eyewashes are taken care of and cabinets are full. Looking forward to starting more of their services. It has really taken a lot off our plate having them here. Highly recommend Thompson Safety!
Greg W. Chapman
11/6/2024
Steve Rogers, Service Technician came into our office being professional and dedicatedly performed his tasks within the office. Loved the knowledge and willingness to reeducate us on the P.A.S.S.
Ethel Lewis
11/6/2024
Steve Rogers came and did our yearly servicing at our office. He was polite and professional. I even got a quick tutorial and some tips I hadn't known before. Thank you, Steve!
Jessica Powers
11/6/2024
Captain AJ was great. He was able to come out on the same day to replace our smoke alarms. 12 hours in and no beeping yet. I consider that a win!
Jen Vallejo
11/6/2024
Steven is informative and kind. He knows his regulations and was incredibly helpful in helping us, not only pass inspection, but also to stay safe. I would highly recommend Certizona Fire & Safety.
JD Winters
11/5/2024
If you are fortunate enough to have a fulfillment rep half as good as Brandon M. in Tarrant County, then you can appreciate how much I love the service this company offers. Great service Brandon, you and Chay are the reason we stay!
Rubi Thompson
11/5/2024
Steve Rogers from Certizona Fire and Safety was in on 11/4/2024 to bring my fire sprinkler system up to date.
Steve was on time, professional and completed the job in a timely manor.
brett Fergerson
11/5/2024
Certizona was great! Explained everything, very friendly, finished quickly making it all very easy for me. Highly recommend!
Pam Williams
11/4/2024