Find Out Why Our Customers Love Us
4.9
Average Score
Thompson Safety and our Account Executive, Nicki Stukheil, have been amazing assisting our office, warehouse and showrooms in MO establish safety policies and training programs keeping us compliant. Thank you for always answering our call when we need you!
Cara Sullivan Mudd
11/18/2024
Frank comes to my facility to do AED inspections and to make sure I have all the supplies I need in my first aid box. If something is unavailable he always makes sure to let me know so I can expect to be missing things if I do not meet him when he comes to the front office. He’s super friendly and very helpful when it comes to doing what he does, and he’s always willing to give any information he can to help out when it comes to our needed supplies. Keep doing what you do, Frank 👍
Kelli Caruvana
11/18/2024
Our Service representative Frank Daidone has been very helpful with getting the items we need here at our Parts Town Addison IL location. He has even gone out of his way on short notice to supply us on critical Safety items!
Uchechi Emuchay
11/18/2024
Steve Rogers was very kind and informative, he went out of his way to make sure I knew how to use a fire extinguisher.
Delina Garcia
11/15/2024
Very professional and responsive to my needs! Thank you Sean and Mike!!
Tracy Walsh
11/14/2024
April Cumer
11/14/2024
I reached out Certizona for a chirping fire alarm in my residence. Little did I know I would have the pleasure of meeting AJ today! He was extremely knowledgeable, I learned a lot from him while he was here. Not only was he knowledgeable but such an amazing person, very personable and fun! I found the right people in Certizona and AJ, I couldn't have asked for better! Thank you again Certizona and AJ for the stellar response time and knowledge you bring with you! You've got a customer for life!
M Martinez
11/13/2024
Ron does my fire systems and extinguishers for many years now. I am very pleased with his service. He’s prompt and professional. I would definitely use Ron and this company again
Chase Chau
11/12/2024
Please make sure that you get your order in writing. I asked for 20 extinguishers with location stickers and mountable box that has the security glass (aka cabinet is what they call it) I expected to pay more than the average because of these extra items. They delivered 20 fire extinguishers in cardboard boxes. No stickers or closed in mountable boxes. Now they are telling me that I never asked for these items and they cannot refund me because I sent them a picture of what I was looking for and although it was cheaper by almost half they assume I changed my mind because of price. NO all I want is the stickers and the mountable boxes and I will be just fine. I have 2 more orders that I guess I will have to use somebody else if they cannot correct there mistake. (The sales person says she thought I meant if they come in cardboard boxes. What else would they be delivered in?)
William Robertson
11/11/2024
New Thompson client. Experience excellent, so far. Sales rep Jacob and Service rep Kyle have been responsive professionals. Keep up the good work!!
BSL240d
11/11/2024
Armando Limon
11/8/2024
AJ and Steve replaced all of our smoke and CO detectors and updated our sprinkler system in a professional and efficient manner.
Certainly went above and beyond. Most definitely recommend them.
Chris Burnes
11/7/2024