Find Out Why Our Customers Love Us

4.9
Average Score
Super impressed with Thompson, and especially with Samantha Shillings. She was my rep at our location in Pasadena for the 2.5 years I was there. Recently, I moved to another location in Baytown and the services we were getting here from a competitor were severely lacking. I knew we had to make a change and she my first and only call. I cannot say enough good things about her or what she does. She always has a smile on her face and constantly goes above and beyond.
Andy Parr
6/25/2025
Shout out to our Service Rep Alex Slaven! Alex continually demonstrates a solid understanding of our safety needs and is always able to resolve any issues that we are having. He is professional and courteous and we are extremely pleased to have him as our Service Rep!
Trish Norman
6/25/2025
Jamie Ryan stopped by our office and offered a free quote on our yearly fire extinguisher inspection. The price was really good, so we accepted. The technician, Steve Rogers, showed up on the next business day to perform the service and did an amazing job. Steve actually proposed an upgrade in a particular area, did some repairs that were needed, and had everything done so quickly, I was really impressed with the overall service and cost. I am glad that our company made the switch to Thompson.
Chris & Monica Nichuals
6/24/2025
AJ did a great job helping my mom out.
Bern Mulvey
6/24/2025
Steve Rogers and his team demonstrated proficiency and professionalism in managing fire extinguisher inspections for our community of over 260 units. Reliable fire safety services are crucial for ensuring community safety and we highly recommend Certizona Fire & Safety.
L. Waite
6/23/2025
Good company and great people!
Shawn Farrell
6/23/2025
Steve Rogers was very informative and got his job done quickly and efficiently.
Thomas Wright
6/18/2025
Nothing but good things to say about this company! Joel Hoerchner is fabulous service tech and always has a smile on his face. He is very knowledgeable - same with our account manager
Logan Larson - and up to date with new products and suggestions for improvements.
It has been a pleasure to have them service our facility for the past couple years!
Vero
6/18/2025
SavATree New Berlin has been using Thompson Safety for almost 2 years and couldn't be more happy with the services we receive. Joel Hoerchner (New Berlin rep) is responsive, listens to our questions and concerns, and is always upbeat, positive, personable while remaining professional. We'd recommend Thompson Safety to any company where Safety is key.
Barb Davison
6/18/2025
Daniel Bellow is one of the best reps i ever had to provide all my HSE needs at my facility!
This guy gives the best deals and excellent quality of service! Plus the breakfast tacos are pretty good!
Chris Perez
6/17/2025
I was suggested Certizona by ChatGPT for their outstanding customer service. They were quick to schedule and service the needs I had and I can definitely say their customer service is awesome. David came out and provided helpful advice for other fire related questions. Will be using Certizona again.
Pavel Dubinetsky
6/17/2025
Kelly Fowler
6/16/2025