Find Out Why Our Customers Love Us
4.9
Average Score
Stephen the Service Rep is wonderful. He is very personable and friendly!
Holly Reese
6/10/2025
The service we received was outstanding. The service person was very professional and checked everything out before completing the work. He also explained that if needed we could call any time day or night and get service. Our alarms went off at 3am and we called the emergency number. before 5:30 am we had a return phone call confirming they would be out to take care of the problem that morning. awesome response that really made us feel confident that the problem would be taken care of. Thank you to this company for taking care of our issues.
Donald Miller
6/10/2025
Certizona has gone above and beyond for our company. They have handled all of the annual testing for our riser, sprinklers, and fire extinguishers. Additionally we had a fire over a weekend and AJ responded immediately after hours. He came in on a Sunday and made the necessary repairs, even speaking directly with the fire inspector to make sure everything was completed to get us up and running for Monday am. We also removed a drop ceiling in the office and Certizona knew exactly what had to be done to bring the sprinkler system up to code with the new ceiling height. This included pulling permits to make sure we stayed in compliance with the City of Phoenix. Adam Oyama thoroughly explained what he was going to do and completed the work efficiently. Their professionalism and service is second to none.
chris carey
6/9/2025
Our experience with certizona was very positive. From the moment we requested the quote to the payment, everything went smoothly and professionally. A special shout out to Steve Rogers for his outstanding customer support, service, and prompt communication.
Antonia Clark
6/9/2025
Caden floyd is very friendly and does a great job.
Joseph Sanchez
6/9/2025
Five stars across the board. Larry and Charlie were incredibly responsive, professional, and attentive. I didn’t expect such a quick turnaround after submitting a request locally, but they arrived fast, took care of everything thoroughly, and even went the extra mile—reviewing key areas to ensure we were fully compliant and operating as safely as possible.
After past experiences with certain well-known providers that consistently fell short (you know who you are), working with Thompson Safety has been a night-and-day difference. If you’re looking for a provider that shows as much care and attention as you’d expect from your own team, choose Thompson.
A Google User
6/9/2025
Daniel Bellow!!! He is a life saver when it comes to anticipating our safety needs! He comes with a wealth of information and is very helpful! Thanks brother!
Pierre Chatman II
6/5/2025
Ryan was absolutely amazing. We had a fire alarm that went off at 10 pm. He tried to problem solve over the phone and then came to our house. He figured out the problem and fixed it. I can’t thank Ryan enough for going above and beyond. Completely recommend Certizona! They are honest, fast, and reliable. Thank you!
Lisa Laughman
6/4/2025
Joel Hoerchner- Excellent customer service! Joel consistently provides our services with safety as a top priority for our employees. Thank you, Joel :)
Virginia Cortez
6/4/2025
Our rep Daniel Bellow has provided us with an amazing service. No issues have been presented, very helpful and kind. We appreciate him a lot!
Jocelyn B
6/4/2025
We here at Hitachi are very happy with the service at Thompson Safety. Everyone has been super nice and the customer service is great. Very easy company to do business with.
Jamey Adams
6/3/2025
Great product and service. Truly genuine!
Felicia Quintana
6/3/2025