Find Out Why Our Customers Love Us

Charlie does a great job keeping our shop equipped with what we need.

Rob is a great TS Rep. we have been in partnership with TS for a little over a year now and always a great experience when request for support or training. Rob continues to exceed our expectations every service appointment and connects us with training and products that can support our safety needs on site. Overall great experience with company and Rob.

Always appreciate working with Rob P. Great team and great service!

Steve Rodgers rocks!!!!! very pleasant, well spoken .
thank you for the instructions on how to put out fire, Smokey the Bear would be proud
:)

Aidan and Esteban are fantastic. Helpful, professional, and easy to work with- would recommend to anyone.

Johnny, Travis and crew are so helpful. Thank you for helping get us fixed up!!!

Stephan Bell was super helpful and kind!

Steve Rogers just came into my work and he explained how to use the fire extinguisher in a very informative way it was easy to understand. Thank you, Steve. Very nice man.

I’m very disappointed with Thompson Safety, especially compared to the excellent service we always received from Liberty Fire before the ownership change. Under Liberty Fire, we were treated with respect and professionalism every time. Unfortunately, that is no longer the case.

Recently, I was contacted regarding a discrepancy I reported and instead of being listened to, I felt bullied, dismissed, and completely unheard. I was talked over when trying to explain my situation, and the representatives (there was two of them, speaking to me using their speaker option) made it clear my concerns didn’t matter. Shockingly, the call ended with me being hung up on, which is incredibly unprofessional and unacceptable.

It’s sad to see a good company turn into such a negative experience. I truly hope Thompson Safety reconsiders how they treat customers, because right now their customer service is nowhere near the standard Liberty Fire once provided. That being said, my business will no longer do business with Thompson Safety!

Thompson Safety is the best at keeping our company well stocked with first aid kits, fire extinguishers and gloves. Justin and Raul work with us to make sure we have everything we need in a timely Amber.
Can’t say enough good things!
Highly recommend for
your company’s
Safety needs!!