Thompson Safety Customer Reviews

Thompson Safety is the best in the business! Competitively priced as well as excellent communication. I cannot recommend them enough!

Mark Finke gives us fantastic service when he is here and he is very responsive when I call to request anything outside of our normal service. Morgan Pease is OUTSTANDING!!!! in her service. She got us sold on Thompson Safety's service but the service she gives did not stop there. Anytime I have had an issue or request that may not even been her department she has gone out of her way to make sure she either get's me the answer or points me in the right direction. She is far above just an account executive.

Steve Rogers was very professional and prompt in installing our new fire extinguisher and fire safety alarm batteries. He gave us very reasonable pricing. Steve strives to get all 5 star reviews and he surely deserves my time giving him one!

Steve Rogers responded to my request for my first annual inspection of an in-flat-roof fire-sprinkler system for my 23-year-old home. He advised me when he was en route and arrived on time. He is knowledgeable, keenly assessed my needs, and was able to anticipate issues that could arise. He was willing to take the time to explain everything that needed to be done, and encouraged me to ask questions if I did not understand. He contrasted how different systems worked to reinforce why my system was best for my needs or why something different would be better. He described the required maintenance, the frequency of that maintenance, and pitfalls to avoid. He is pleasant no-pressure person who does not upsell unneeded services, and strives to gain your trust by explaining what he is doing next and why. He is quick to tell the customer he respects his employer’s style of business. He leaves his customers knowing that he was there for their benefit and the job was completed. For these reasons, I asked for him to perform my annual service the following year and why I will ask for him again next year. He the model of a professional.

Thompson safety came in as a new supplier of our company's first aid and AED needs. They came in to evaluate our facility and made some great suggestions and improvements. Thompson safety has a great monthly maintenance service. The employees are beyond helpful and friendly. We are very pleased with the service they provide and confident that all of our safety needs are met.

We are a contractor and we had Steve out to one of our customers home for a small request, we just needed the fire sprinkler trim installed on one sprinkler. Steve met me out there and had a few varieties of fire sprinkler trim, but not the matching one. Steve on his own accord found the nearest Ferguson to see if he could locate the part, no luck again. But Steve persist and he scheduled with home owner to come back in a couple days with the right part. Success, home owner happy! Thank you Steve for your time for such a insignificant part!
We will definitely be calling Certizona again!!
- Shane
Reconstruction Estimator

Steve Roger's has been our inspector for many years at 43rd AAH and he is diligent, personable, and fantastic communicator when it comes to our fire extinguisher, how to operate, and keeping us in code! Thank you!

Steve Rogers is amazing. The company is fast to send someone out and Steve reached out when our annual check is due and came out same day. Definitely helps to have one less thing to worry about. Thank you Steve Rogers!!

Steve Rogers did an excellent job, completing work that others couldn't do in a year! He has been always on Time courteous, and agreeable!

Our inspector Steven was so kind and knowledgeable. He made sure not only to inspect our fire extinguishers and exits but to also educate us on proper fire extinguisher use. 5 starts from Gentle Dental Rio Vista

I use CERTIZONA for all of our required fire inspections. Steve is great and goes over everything in detail.