Find Out Why Our Customers Love Us
4.9
Average Score
Steve Rogers was very professional & friendly. Not only did he inspect the fire extinguisher, he educated me and my tenants on how to use the fire extinguisher with the safety guidelines that we were unaware of. Thanks Steve, we appreciate you.
Eb Robinson
6/13/2024
Our facility needed some new extinguishers and possibly new emergency lights and Steve R came in, was very polite, patient, and thorough and he even demonstrated to me how to use a fire extinguisher if I ever needed to and how to store it! Thanks! :)
Savanah Taylor
6/12/2024
Kevin is awesome! Thank you for all of your hard work! You’re a Rockstar!
H W
6/12/2024
Cody Wright
6/12/2024
Craig, the Service Manager for Fire protection was fantastic to work with! Very knowledgeable, professional, and friendly! Looking forward to working with him and the rest of the Thompson team well into the future.
Larry Meany
6/12/2024
Shaun Slagle our rep from Thompson Safety does a wonderful job, They actually rotate the stock which is much appreciated. Our previous company did not rotate the stock, we are so much happier with Thompson Safety.
debbie brown
6/12/2024
Thompson safety personnel are phenomenal in every way! Prompt, courteous, professional and very knowledgeable! Kody Cropper is our personal rep and look forward to continuing to work with him! Awesome in every way! Thank you
Jared Wright
6/11/2024
I contacted this company to come and certify our fire extinguishers at work before we had our annual fire inspection with the city. I contacted them on a Thursday, and they came out on Monday! Steve Rodgers was our technician and was amazing. He was professional, knowledgeable, and extremely helpful. Not only did he do the fire extinguishers, but he checked the exit signs and even re hung up a wall mount that fell out. If I could give him and this company 10 stars I would! I will definitely be adding them to our yearly maintenance here at the office.
Madison Person
6/11/2024
Thompson Safety is a great company, easy to work with. Our rep Shaun is awesome. He tends to all our safety needs. He's pleasant and very personable and we enjoy his monthly visit.
Kelly
6/10/2024
Todd is doing a great job for us here in Odessa. I appreciate his professionalism and how invested in making sure we're taken care of.
Calvin Lange
6/10/2024
John Mackara
6/10/2024
If you are a current or former customer, please be aware that this company is currently under investigation for using fraudulent fire extinguisher tags during annual inspections. Unlicensed service reps were using other people’s fire tags that they would give them to perform the inspections. Customers often times were told that all of the service reps were NPFA certified, so they could perform all duties including fire extinguisher annual inspections. This was under the pretense of “vendor consolidation”. This was unfortunately untrue potentially putting your company and your personnel at great risk and liability. Management was aware of and complicit in this, until only recently when a former employee brought it to the attention of the Fire Marshall. The corrective action that should be taken is to inform all customers and re-perform all annual fire extinguisher inspections done in the last 12 months, as Thompson has no way of verifying which jobs were performed with a licensed technician. If you choose to use them for your annual inspections moving forward, please be sure to verify the person performing the inspections identity and cross reference it with their fire tags to ensure the names match.
Sam
6/9/2024