Find Out Why Our Customers Love Us

4.9
Average Score
Nomad Zach
2/3/2025
Very professional service provided. David was thorough, clear and detailed in explaining the process. He spoke clearly and intelligently. Stayed until all issues were resolved and did not rush through the job. He was patient and understanding of our concerns. Great experience
Dorothea Jackson
1/30/2025
Marissa and Frankie are awesome!! Very knowledgeable, and honest. Highly recommend Thompson.
Jamie Franchi
1/29/2025
Steve Rogers has great customer service experience! Showed us the steps on how to use a fire extinguisher properly and I am so thankful for that!
Angelina Martinez
1/28/2025
Steve Rogers came by my job a few days ago & was awesome! Gave us a fire extinguisher lesson & everything! Keep the great work Steve!
Ashley Moore
1/28/2025
AJ and the team quickly assess our needs and recommend a solution. We discussed different options, and AJ came to the house for a free evaluation the next day. AJ and the team saved me many days of hunting and installing the detectors. The installation only took about an hour and AJ did a final inspection to ensure it was done right. Take it from someone who has been through a house fire; you do not want to cut corners or worry if the detectors are installed correctly. Nice job, AJ!
Ted Demeris
1/27/2025
Leleanna Cisneros
1/24/2025
Just want to give a shout out to our Technician (Mark Finke) he is awesome, and always and willing to assist with any of our needs or wishes...
Marie Givens
1/23/2025
All of my fire alarms would not stop going off. I have a young family and AJ was able to come out to my house late at night and get all of my smoke detectors changed and resolve all my issues at a great price. Great customer service and great work.
David Rippberger
1/22/2025
I called Certizona after having recurring false alarms with my smoke detectors. AJ responded promptly and talked me through the options. Arrived as scheduled and installed new detectors very efficiently and courteously- going above and beyond to show me the operation and install a fire extinguisher in my laundry room. Very pleased with the experience.
Roger Tushingham
1/22/2025
Awesome experience with Certizona! AJ did a great job replacing fire alarms we were having issues with and even was able to get one replaced on a second story entryway that was way too high for me to be comfortable reaching. He was able to make it out to the house quickly to get the job done ASAP. 10 out of 10. Definitely recommend!
Brianne Borgman
1/21/2025
AJ was truly professional and very friendly. We have two small kids and they enjoyed having him at our house. He explained all the finer details of our smoke detector, carbon monoxide detector and also provided us a free fire extinguisher along with a discount coupon that we did not have. I would highly recommend his company, Certizona Fire which is family own and operated, and their services to anyone looking to replace or troubleshoot their smoke detectors or fire extinguishers. Our are smoke detectors were over 20 years old and had either hit the end of the road and/or were malfunctioning. We're happy to now have smoke and carbon monoxide detectors that will be good for 10 years as with little ones running around the house and our smoke detectors being up on our vaulted ceiling, it does not make it that easy for myself or my partner to replace them in the middle of the night.
Ben Mills
1/21/2025