Find Out Why Our Customers Love Us
4.9
Average Score
susan RUSSELL
11/27/2023
My sales rep Shea Pinder was fantastic! His sales presentation on all the goods and services offered also, the amazing customer service is what made me choose Thompson Safety! Thank you!
Katie Sauer
11/22/2023
Had a great experience with Thompson Safety! They were super quick to get my company a quote and come out, got us up to code with extinguishers, very reasonable on pricing, and showed us how to keep everything up to date. Working with Eric and Dennis was super easy, and I am excited to be working with them in the future!
McKenzie Crowe
11/21/2023
Consistent service and great support.
rafaela martinez
11/17/2023
Steve Rogers was my tech. He was very professional and polite and did a great job for us. Now I know I will pass my fire inspection.
Thanks Steve!
Alex Quintana
11/15/2023
Steve Rogers is the go-to guy for smoke detector replacements! He's a pro—super friendly, punctual, and knows his stuff inside out. He swapped out my old detectors like a breeze and even gave me the lowdown on how to keep them in top shape. Plus, he left the place spotless. Steve's your guy for sure!
Mike James
11/14/2023
Wonderful service from Thompson. Arturo and the service team go above and beyond the expectations and keep me in compliance. I have continued to add more scope to what they are offering because of it and look forward to working with them on the new Fire Protection Services. Keep up the great work Thompson Service Team!
Gregory Soape
11/13/2023
Great service that definitely earned our business by being flexible and meeting our company's needs. The one thing that stood out to me was the communication with Matthew Powell and how prompt he was to respond to any questions/concerns that I had, which ultimately made the switch to this service very easy & seamless. I will definitely continue to use Thompson Safety in the future and would highly recommend them for any safety needs!
B-W Grinding Service
11/9/2023
I can’t say enough about the response, professionalism, & valve of service we received, & quality products.
Thanks Ethan for your attention to detail!!!
Kim Key
Kim Key
11/8/2023
Craig Spooner has away done a great job for me. He goes above and beyond.
Bill White
11/8/2023
Steve Rogers came out to inspect our extinguishers and fire sprinkler system. He was on time, kind, professional, and took a moment to give a quick tutorial on how to properly use a fire extinguisher! Wonderful service. Thank you Certizona!
Heather Rosta
11/2/2023
The account executive Frank Daidone was very persistent. To a point that it became annoying even after being told that I had to make some comparisons with our current vendor. I needed to make some changes and find a more comparative cost with what he was offering. He even presented an offer that was "too good to be true". I told him that his company could not make money with what he was offering. He said he would handle that.
He still persisted in contacting me by phone and "dropping by". I told him we would not be moving forward with his company. He became very irritated with me and made it feel like I had wasted his time.
Dan Easter
10/31/2023